FGB’S VISA Debit Card allows you to safely, reliably and conveniently make your purchases online and at merchants directly from your bank account anywhere VISA is accepted globally.

Features & Benefits

  • Shop locally, abroad and online, wherever VISA is accepted
  • Withdraw cash from your account wherever VISA is accepted
  • Some merchant terminals will require you to enter your pin while others will require you sign the transaction receipt. Either method is acceptable and is dependent on the type of terminal being used by the merchant

Card Use

  • ATM: Your FGB VISA debit card is accepted at all ATMs that display the VISA logo
  • MERCHANT LOCATION: Some local terminals will treat the card as CREDIT so you will not be required to select saving or checking and might be required to sign the sale slip. Some terminals will allow for the card to be swiped or inserted (dipped). All options are acceptable and the purchase is still however a debit transaction and requires sufficient funds to be in the account.
  • ONLINE: For these transactions, the Cardholder Verification Value (CVV) at the back of the card may be required.

Card Activation

There are two options available for activation before using your card

  • Speak with a Customer Service Representative at the nearest FGB branch
  • Log into Online Banking (Global Access) at www.firstglobal-bank, select the Customer Services tab, Select Activate Debit Card and follow the instructions given.

Frequently Asked Questions

No, for added security the bank will NOT be sending you a pre-assigned PIN. You will be required to set your FGB VISA Debit Card PIN while activating your card in-branch or online.

Your FGB VISA Debit Card enables you to use up to the "Daily Purchase Limit" and "Daily ATM Limit", as long as you have sufficient funds in your account or you are within your agreed overdraft facility. However, you can request a change to the Daily Purchase Limit by calling us at 1-888-CALL FGB (225-5342) or by visiting your nearest FGB branch (terms and conditions apply).

Overseas Point of Sale (POS) transactions will attract an overseas POS fee. Overseas ATM cash withdrawals will also incur an international ATM withdrawal fee, which will be detailed separately on your statement.

Three wrong PIN attempts will lock your PIN and your card will be temporarily unusable. For assistance call FGB at 1-888-225-5342.

Please call us immediately at 1-888-225-5342 if you discover that your card has been lost, stolen or misused.