Currently no. To activate the soft token you must download the Entrust app then call or email FGB to complete setup using 888-CALL-FGB (225-5342) or fgbcustomercare@gkco.com.
Yes. You can have both. Your FGB account entitles you to have one token per user, either hard token or soft token. If you desire to have both, a minimal one-time fee may apply. (*Conditions apply)
If you lose your mobile device, you should contact FGB to have the token disabled and setup on your new device. If there is a delay with acquiring a new device you may have to purchase a hard token for use in the interim.